1. Introduction
Corteqs ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform, including our website and WhatsApp communication channels.
2. Data Collection
We may collect and process the following types of personal data:
- Full name
- Phone number (including WhatsApp number)
- Location information (country, city)
- User preferences and selected categories
- Messages and information you provide voluntarily
- Technical data (IP address, browser type, device info)
We only collect data that is necessary to provide and improve our services.
3. WhatsApp Usage
When you contact us via WhatsApp:
- Your phone number and messages are processed to provide support and services
- Communication is handled via WhatsApp Business API (provided by Meta Platforms, Inc.)
- By initiating a conversation, you consent to being contacted via WhatsApp
We do not sell or share your WhatsApp data with third parties for marketing purposes.
4. Purpose of Data Processing
Your data is used for:
- Providing access to Corteqs platform features
- Managing user registrations and profiles
- Communication and support
- Improving our services and user experience
- Referral and community programs (if applicable)
5. Legal Basis (GDPR)
We process your data based on:
- Your consent (Art. 6(1)(a) GDPR)
- Contractual necessity (Art. 6(1)(b) GDPR)
- Legitimate interest (Art. 6(1)(f) GDPR)
6. Data Sharing
We do not sell your personal data.
We may share data only with:
- Service providers necessary for platform operation
- Legal authorities when required by law
7. Data Retention
We retain your data only as long as necessary for:
- Service delivery
- Legal and regulatory requirements
You may request deletion at any time.
8. User Rights (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("Right to be forgotten")
- Restrict processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us below.
9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
10. Contact
For any privacy-related questions or requests:
📧 Email: info@corteqs.net
🌐 Website: https://corteqs.net
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.